Terms & Conditions

1. Acceptance of Terms

By using our website or booking any service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and all applicable policies published by Pet Majesty.

2. Appointments

Appointments are subject to availability and are confirmed only after approval by our team. We recommend arriving on time to ensure the best experience for your pet.

• Late arrivals may result in shortened services or rescheduling.
• Appointments can be rescheduled based on availability.

3. Pet Health Information

Pet owners are responsible for providing accurate information regarding their pet's health, vaccination status, allergies, medications, and behavioural history before any grooming or veterinary service.

4. Grooming Services

Our professional groomers always prioritize your pet's comfort and safety. Grooming results may vary depending on your pet's breed, coat condition, temperament, and health.

5. Veterinary Services

All veterinary consultations, treatments, vaccinations, and diagnostics are performed based on professional medical assessment. Pet Majesty cannot guarantee specific treatment outcomes.

6. Payments

Full payment must be made upon completion of the service unless otherwise agreed. Prices are subject to change without prior notice.

7. Cancellations

Appointments should be cancelled or rescheduled at least 24 hours in advance. Repeated no-shows may require advance payment for future bookings.

8. Liability

Pet Majesty takes every reasonable precaution to ensure your pet's safety. However, we are not liable for complications arising from undisclosed medical conditions, aggressive behaviour, or circumstances beyond our reasonable control.

9. Website Usage

You agree not to misuse our website, attempt unauthorized access, distribute harmful software, or engage in activities that may interfere with the website's operation or security.

10. Intellectual Property

All website content, including text, graphics, logos, images, and branding, is the property of Pet Majesty and may not be copied, reproduced, or distributed without prior written permission.

11. Changes to Terms

Pet Majesty reserves the right to update these Terms & Conditions at any time. Changes will become effective immediately upon publication on our website.